At FluffyChocy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store, website, or use our services.
1. Information We Collect
We may collect the following information when you interact with us:
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Name, phone number, email address, and delivery details (for orders and deliveries)
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Payment information (processed securely through trusted payment providers)
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Browsing information when you use our website (cookies, IP address, etc.)
2. How We Use Your Information
Your information is used only to:
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Process and deliver your orders
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Improve our products and customer experience
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Share updates about promotions, offers, or new products (if you subscribe to our newsletter)
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Ensure secure payments and safe shopping
3. Sharing Your Information
We do not sell or trade your personal data. We may only share limited information with:
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Delivery partners (to deliver your orders)
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Payment processors (to complete transactions securely)
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Legal authorities (if required by law)
4. Data Security
We use appropriate security measures to keep your data safe. However, please note that no method of online transmission is 100% secure, but we strive to protect your information at all times.
5. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand customer preferences and allow us to offer a smoother shopping experience. You may disable cookies through your browser settings.
6. Your Rights
As our customer, you have the right to:
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Request access to the personal data we hold about you
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Ask us to correct or update your information
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Request that we delete your personal data (subject to legal or transactional requirements)
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Opt out of marketing emails at any time
7. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us:
📍 FluffyChocy – Dubai, UAE
📧 Email: fluffychocydxb@gmail.com
📞 Phone: +971 58 564 7047